I am at my best in a job where I can concentrate on my tasks in privacy, and have some level of both independence and collaboration in decision-making. I also am confident and succeed in handling multiple tasks simultaneously, and occasional work stress does not bother me. Tasks where I have an opportunity to solve problems bring the best out of me.
Bachelor of Computer Science at Makerere Uiveristy
Bachelor of computer science
IT Assistant at Uganda Blood Transfusion Services
install and configure computer hardware operating systems and applications monitor and maintain computer systems and networks talk staff through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues troubleshoot system and network problems, diagnosing and solving hardware or software faults replace parts as required provide support, including procedural documentation and relevant reports follow diagrams and written instructions to repair a fault or set up a system support the roll-out of new applications set up new users’ accounts and profiles and deal with password issues respond within agreed time limits to call-outs work continuously on a task until completion (or referral to third parties, if appropriate) prioritize and manage many open cases at one time test and evaluate new technology conduct electrical safety checks on computer equipment.