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Phone Number: 0782110926/0701110926
Date of Birth: 18/06/1979
Gender: male
Marital Status: Married
Salary Expectation: UGHS 3,700,000
Driving Permit: Yes
Personal Statement:

Detail-oriented Banking Relationship officer experienced with routinely assessing and meeting the financial needs of various individual and business customers. Adept at handling various banking transactions. Focused on applying knowledge of financial products and investment packages to offer to existing and new customers.


2 years

Accounting and Finance at MAKERERE UNIVERSITY

Master of Accounting and Finance

4 years


Bachelor of commerce


2 Years

Relationship Manager at 2017 to date

 Managed to make customer call on existing and potential customers for development of business  Accountable in for a portfolio of customers allocated to me in the credit process and products/service sales including the daily management and monitoring of accounts.  Able to provide advice and cause/effect evaluation to support business decision making  Assembled relationships and networks easily  Managed, monitored and controlled the assigned/developed corporate lending portfolio.  Warranted compliance with all aspects of the bank’s policy and procedures on credit.  Prepared Credit Applications for review by SRM and to the appropriate approval authority.  Managed Customer relationship managed on existing and potential customers for development of business.

2 Years

Customer service supervisor at 2015-2016

 Assisted customers by offering sound financial advice.  Made recommendations for customers considering various banking products  Analyzed new financial products and made purchasing recommendations  Determined client needs and offered customized solutions.  Undertaking monthly business reviews, accounts plans and recommend integrated financial solutions.  Attending to and resolving customer complaints raised  Ensure that customers are served and satisfied with bank service  Organizing branch meetings with customers.

4 Years

Second Vault Custodian at 2012-2015

 Transferring cash from vault to tellers at the beginning of day  Ensuring that there is sufficient cash to run the day  Ensuring that the branch operates within the cash limit as per the policies & procedures of the bank  Safe custody of vault key (dual control)  Transferring cash from tellers to vault at day end  Balancing vault at day end


  •  Extensive knowledge of common financial products and packages  Solid understanding of private banking practices  Ability to determine client needs and seek pleasant resolutions  Ability to effectively oversee staff and prepare effective staffing schedules  Excellent communications skills


English fluentexcellent
Luganda fluentexcellent


Samanya Emmanuel Samanya Emmanuel Samanya Emmanuel

Diamond Trust bank

Branch manager



Diamond Trust bank

Branch manager


MMwebaza Jeanne Lelei Lelei Jeanne Lelei jeanne

Diamond Trust bank

Branch manager


  • Banking
  • Updated 1 year ago

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