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Birungi

Angela
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Program officer

Phone Number: 0776222444
Date of Birth: 14/11/1988
Gender: female
Marital Status: Single
Salary Expectation: 1,500,000 gross.
Driving Permit: Yes
Personal Statement:

I have a passion for customer service and I can create innovative solutions to keep customers committed to your brand and have them coming back for more.I help companies drive profits and improve their reputation through innovative customer service solutions, never saying no, and not closing an interaction until satisfaction is achieved

Education

2008-2011

Degree at Uganda Christian University Bachelor of Arts in Mass communication

Bachelor of Arts in Mass communication

2006-2007

Certificate at St Marie Goretti School Katende

U.A.C.E certificate

2002-2005

Certificate at St Marie Goretti School Katende

U.C.E certificate

Experience

June 2012-upto date

Assistant programmes officer at Transparency International Uganda

• Provide a help desk customer care to handle every query regarding corruption in Umeme. • Provide back up support in terms of follow up on reported cases • Recording statistics and the performance levels of the Centre and preparing reports. • Ensure timely submission of quarterly and annual reports. • Contact potential customers with the aim of gathering information on corruption at Umeme. • Maintain high level of transparency and accountability of all resources

April 2012-June 2012

Data Entrant at Uganda Bureau of Statistics

• Collecting Data • Assisting in statistical analysis of survey data • Write reports on results of data analysis.

JAN-APRIL 2011

Communications Intern at Transparency International Uganda

Writing news articles ●Participating in community empowerment activities ●Organized publication of documents

Skills

  • • Excellent interpersonal skills and excellent communication skills (both oral and written.) • Innovative and creativeness

Languages

LanguageSpokenWritten
English GOODGOOD
Luganda GOODFAIR
Runyankole GOODGOOD
Kiswahili FAIRFAIR

References

Mrs Banturaki Jackline

Transparency International Uganda

Supervisor UMEME Call Centre

0794449333

jackie.banturaki@umeme.co.ug

Kampiire Rachael

Holiday Express Holiday

Accountant

0782976409

r-kampiire@yahoo.com

  • Customer Service
  • Updated 4 years ago

To contact this candidate email birungi.angela@yahoo.com

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