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Manager, KYC & Customer Management

Phone Number: 0704 006060
Date of Birth: 04/02/1973
Gender: male
Marital Status: Married
Salary Expectation: USD 4,000
Driving Permit: Yes
Personal Statement:

Hands on, self-driven and motivated Sales & Distribution and Marketing professional with excellent knowledge of the Ugandan FMCG market, having worked in all regions in various capacities, I pride myself for often executing and completing my job duties with minimal supervision and meet the set deadlines and always energized by challenges and I am a Post Graduate Diploma and Bachelor’s Degree holder with over 13 (thirteen) years’ work experience with four key multinationals – Century Bottling Company Limited (COCA-COLA) Uganda, Warid Telecom (U) Limited, Smile Communications (U) Ltd and Uganda Telecom (U) Ltd – covering Route to Market, Market Execution, Channel Management, Project Management, Trade Marketing, Distribution, Sales Operations management and KYC & Customer Management
Career objective is to add value to the organization and be in the position of responsibility in both private and public sector.



Post Graduate Diploma in Management at Uganda Management Institute (UMI)

Post Graduate Diploma in Management


Degree in Busness Administration at Makerere University

Degree in Busness Administration


Higher Diploma in Marketing at Makerere University Business Schoo

Higher Diploma in Marketing


CIPS Level4 Graduate Diploma Certificate at Chartered Institute of Purchasing & Supply (CIPS)

CIPS Level4 Graduate Diploma Certificate



Manager, KYC & Customer Management at Uganda Telecom

The role is responsible for KYC

5 Months

Sales Operations Manager at Smile Communications (U) Ltd

This role was responsible for managing support functions essentials to sales force productivity in the Sales & Distribution functional areas

2 years

Manager, Distribution & Trade Marketing at Warid Telecom (U) Ltd

Driving Sales & Distribution support Capability activities and strategies to achieve arm reach availability and Sales volume growth

3 Years

Senior Executive Trade Markerting at Warid Telecom (U) ltd

Route to Market – Design, develop, monitor and maintenance of effective route to market

2 years

Franchise Development Executive at Warid Telecom (U) Ltd

•Recruit distributors (Franchises).

1 year

Area Sales Manager at Century Bottling Company Ltd - Coca-Cola

Driving product availability, Sales Volume Growth, increase Market Share and visibility in the given Area/Territory

4 years

Channel Developer at Century Bottling Company Ltd - Coca-Cola

•Providing insight into consumer “purchase and consumption behavior” to develop relevant marketing programs and Strategy

3 years

Sales Representative at Century Bottling Company Ltd - Coca-Cola

Direct distribution to customers through route truck selling


  • Sales Planning/Forecasting
  • Analysis Skills
  • Presentation & Communication skills
  • Budgeting skills
  • Sales operations skills
  • Computer skill (MS Word, Excel, Power Point, Outlook)
  • People management skills
  • Enterprenual skills


English ExcellentExcellent
RUNYAKITARA ExcellentExcellent
Luganda ExecellentGood
Swahili Fairpoor


David C Nsiyona

Vodafone – Uganda

Chief Commercial Officer

+256 704 006600

Michael Kyaku

Inspire Consultancy

Former Human Resource Business Partner Manager – Commercial

+256 704 008123

Alan Barry

Smile Communications

Former Cheif Operations Officer

Skype: alan.barry2

  • NGOs, Operations Manager, Sales and Marketing
  • Updated 5 years ago

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