Customer Service Representative
I am a Ugandan Male aged 24 years, a graduate of Bachelor’s in Human Resource Management from Makerere University, Kampala Uganda. Currently, I’m working as a social medial coordinator assistant within the operation’s Department at MultiChoice Uganda Limited.
I am an enthusiastic team player with great personal and interpersonal skills, self-motivated, requiring minimum or no supervision. I always pay attention to detail considering my result oriented Persona. I take pride in results, given an in-depth knowledge of the company policies and procedures.
Human Resource Management at Makerere University
A'Level at Sserwanga Lwanga Memorial Sec.Sch.
Uganda Advanced Certificate of Education
O'Level at Sserwanga Lwanga Memorial Sec.Sch.
Uganda Certificate of Education
Human Resource Intern/Volunteer at International Hospital Kampala
Updating and Retrieving staff files, Data collection on all HR processes to aid HR data analysis, Responding to phone inquiries, Coordinating interviews.
Customer Service Representative at Multichoice Uganda
Handling customer complaints, managing large amount of incoming calls, Identifying and assessing customer needs
- Leader skills
- Management Skills
- Analytical skills
- Computer skills
Mr. Aijuka Collins
Makerere University Business School
Ms. Joyce Uwitonze
International Hospital Kampala
Head Human Resources
Mr. Vincent Erone
Head of Finance