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Customer support Manager

Phone Number: 0702244281
Date of Birth: 16/11/1997
Gender: female
Marital Status: Single
Salary Expectation: 1000000
Driving Permit: No
Personal Statement:

Enthusiastic hardworking person with a holistic understanding of Business and information technology. Readily adapts to change, works independently as well as in a team and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines without compromising quality at the lowest cost possible.



Degree at Multitech Business School

Bachelor’s degree in Business Computing


UACE at Buloba High School

Uganda Advanced Certificate of Education


UCE at Buloba High School

Uganda Ordinary Certificate of Education


February 2015-September 2016

Data Entrant at International Contact Uganda

o Compile, verify accuracy and sort information according to priorities to prepare source data for computer entry o Review data for deficiencies or errors, correct any incompatibilities if possible and check output o Research and obtain further information for incomplete documents o Apply data program techniques and procedures o Generate reports, store completed work in designated locations and perform backup operations o Scan documents and print files, when needed o Keep information confidential o Respond to queries for information and access relevant files o Comply with data integrity and security policies

January 2018 – August 2018

Vehicle Monitoring Officer at Mukasa Couriers Limited

o Planning and coordinating daily vehicle loading/routing and trip schedules o Getting daily Vehicle status (current positions) o Conducting investigative reports for driver behavior using Fleet Monitoring system o Monitoring. Monitoring and evaluating the performance of third party logistics providers. o Profound on delivery times, transit loses, vehicle breakdown, reliability, and quality o Monitoring fleets with tracking system – to eliminating driver abuses o Using On Board Computer to locate and trace all fleets, and cargo to make fast decisions o Monitoring driver behavior using the vehicle monitoring system

September 2018 - November 2018

Internship at Smart Up Factory

o Networking and Computer repair. o Repairs and maintains computers and servers o Building or configuring new hardware, o Installing and updating software packages, o Creating and maintaining computer networks.

December 2018 –Update

Customer Support Manager at Live Interactive Media

o Communicating with clients and customers about their experiences with a product or service o Providing advice on purchasing products or services o Answering client or customer questions about properly using or accessing a product or service o Taking or processing orders for a product or service o Listening to customer or client complaints or concerns and working to resolve their issue o Answering customer enquiries or passing them on to the appropriate department. o Giving information and helping to solve customer problems.


  • • Computer Net working
  • • Data Base Management
  • • Windows operating Systems
  • • Information system operations
  • • Hardware troubleshooting and repair


English EnglishEnglish
Luganda LugandaEnglish


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  • Information Technology
  • Updated 2 years ago

To contact this candidate email

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