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MIS/IT Manager

Phone Number: 0704 393937
Date of Birth: 04/05/1989
Gender: male
Marital Status: Married
Salary Expectation: $2000 to $2500
Driving Permit: No
Personal Statement:

Lwanga Tom is a very vibrate leader in Information Technology & Computing (ICT) industry and has practiced more than 5 years, 3 of which in leadership positions such as Head Technical Support and MIS/IT Manager. Tom moved ASA Microfinance (Uganda) Limited to Dynapharm Guinea Sarl (Guinea Conakry) in November 2014 as IT Manager, being appointed as MIS/IT Manager (West African Region) in November 2014. While at Dynapharm Guinea Sarl, he designed a new Distributor Management system with a group of more 6 people which is used all throughout Dynapharm West African region.

Tom is a good leader, able to work independently or as part of the team; time conscious; result oriented; quick grasp of issues; original thinker; customer centered; responsive to change; solutions oriented; very good interpersonal skills and a good communicator.


2008 to 2011

Bachelor of Information Technology & Computing (Second Class) at Kyambogo University

Bachelor of Information Technology & Computing (Second Class)

2006 to 2007

UACE Certificate (National Candidate UACE Mukono District) at Seroma Christian High Schoo

UACE Certificate (National Candidate UACE Mukono District)

2001 to 2005

UCE at Comprehensive College Kitetikka


1990 to 2001

PLE Certificate at Bilal Islamic Primary School

PLE Certificate


November 2014 to Date

MIS/IT Manager at Dynapharm International Guinea Sarl

•Developing standard operating procedures and best practices, including providing written protocols and guidance to IT staff and to end-users. • Keeping current with the latest technologies and determine what new technology solutions and implementations will meet business and system requirements. • Developing and implement all IT policies and procedures, including those for architecture, security, disaster recovery, standards, purchasing, and service provision • Negotiate and administer supplier contracts and service agreements. • Develop requirements, outlines, budgets, and schedulers for information technology projects. • Oversee all phases of project from conception to completion. • Assist with upgrading information security. • Ensure project is completed within budget and on time. • Follow PMI standards to manage projects through the project lifecycles of initiation, planning, execution and closure. • Develop work-breakdown structures. • Develop project tracking and variance reports. • Assemble risk management plans and work effort documents. • Create project documentation. • Provide risk assessment. • Utilize in-depth technical knowledge and business requirements to design and implement secure solutions to meet customer / client needs while protecting the corporation’s assets. • Develop security standards, procedures, and guidelines for multiple platforms. • Data backup and restoration management

December 2012 to November 2014

Head MIS/IT at ASA Microfinance Uganda Limited

•Designed and constructed new IT Network which ran across over 12 branches with a centralized server system managing both Database and user logins • Managed AMMS (ASA Microfinance Management System) for all 12 Branches; Database Management, server implantations and securities. • Held various management meetings with various vendors regarding procurement of all IT equipment. • Trained Loan Officers, Branch Managers and new recruited employees on how to use the AMMS system • Implement audit controls for all loans given out and paid back to the company in correspondence with company rules • Implemented network securities and management for all 12 branches and Head office • Performed server and computer maintenance (New software installations: window server, windows, UNIX/LINUX, anti-virus) • Database Backups and restorations.

December 2011 to December 2012

Head Technical Support at Intelligent Solutions Limited (Uganda

•Headed a team of eight (8) IT Officers • Worked hand in hand with the MIS/IT Manager to carry on procurement of IT equipment’s in correspondence with the company requirements • Provided installation and maintenance of all computer equipment classified as standalone personal computers; workstations connected to LINUX/UNIX/WIN NT /2003/2008 Servers. • Daily monitoring the performance of the whole network and troubleshoot all areas including cable, and other media linked to the network configuration. • Daily Monitoring of the Network bandwidth use, analyze traffic patterns and volumes. • Performed test and installation of Windows software on servers and all new computers • Performed weekly storage and routine Backup of data; the exchange servers on a daily basis and monitor the incoming and outgoing mails at the mail server using incremental backup standard protocols • Ensured Internet security, monitor updates and install security tools on the computers connected to the servers. • Managed companies database management system (database monitoring, database backup and restoration, user monitoring and authentications, • Designed a new company website (see:

June 2009 to December 2011

Database Administrator at Dynapharm International (Uganda)

•Managed companies database management system (database monitoring, database backup and restoration, user monitoring and authentications, • Developed and designed new back-ends for newly developed systems using oracle 10g, SQL Server • 2005,2008 and 2012 end front ends using Visual Basic 2010, Visual C, Java and C# • Developed a new system (Distributor Management System which is used now in Dynapharm Uganda • Limited Head Office other braches internationally) • Tested, debugged and installed newly implemented software in the company • Carried out System Administration, Computer trouble shooting and daily ICT support to end users • Carried out preventive Maintenance to various computers in the company • Carried out network administration in the entire company


  • Database Management Systems using Oracle 10g
  • SQL 2005/2008
  • MYSQL Server using XAMP and WAMP and Ms Access
  • Operating system implementation and Systems Administration using LINUX and UNIX
  • Window Server 2003/2008,Windows XP,2006, Vista, and XP 2007
  • Networking and Security via router configurations, LAN, WAN and virtual private network configurations
  • Systems administration for desktop remote assistance, user desktop support, domain accounts configurations and securities Internet
  • Technologies and securities
  • Geographical Information systems (GIS) when using Arc GIS and quantum GIS software systems
  • Software Engineering and Development using various Languages Programming using C/C++, Java, C#, and Visual Basic 2010
  • Micro-processor based design systems and configurations
  • Micro-computer Applications (Ms. Word, Excel, Power point, Access)
  • Web Construction and Development using HTML, CSS, JOMLA 5.3, PHP and Drupal.
  • Computer Repair and maintenance


English ExcellentExcellent


Mr.Onek Paul

MTN Guinea

Chief Technical Officer & IT


Ohabwa Moses

Dynapharm Guinea Sarl



Mwebaza Mark

ASA Microfinance Uganda Limited

Accounts Manager


Baguma Nathan

Dynapharm Guinea Sarl

Country General Manager

  • Information Technology
  • Updated 5 years ago

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