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Banking officer

Phone Number: 256773730562
Date of Birth: 23111988
Gender: male
Marital Status: Single
Salary Expectation: 2,000,000
Driving Permit: No
Personal Statement:

I’m an experienced banker with vast knowledge in banking operations. I have a proven track record in banking operations coupled with 3 years experience as a Senior Banking officer at Imperial Bank (u) Ltd Acacia Corporate Branch.


2007 - 2010

Bachelors of Arts in Social Sciences at Makerere University



2/Jan/2013 to 23/Feb/2016

Teller at Imperial Bank (u) Ltd

1.Prompt attendance to customer queries and complaints. 2. Prompt escalation of any customer issues that are not resolved to the client’s satisfaction. 3. Confidentiality in handling of customer transactions, interactions and correspondence. And strict adherence to the tenets of KYC. Operational Efficiency & Effectiveness 4. Processing URA payments, MoneyGram and western union. As well as NSSF Receipts. 5. Receive local and foreign cheques and ensure completeness and legibility and checking that they are properly drawn and not stale or post-dated and that cheques are handled and kept securely at all times. 6. Submission of all clean collection instruments to Funds Transfer for within agreed timelines. 7. Processing of cash letter instruments and submission to SWIFT department within agreed timelines and seek approval for amounts exceeding the prescribed threshold limits 8. Recovery of all commissions and fees as per Bank’s tariff structure and/or approved concessions and credited to the correct income accounts and obtain requisite approval prior to passing any reversal to Bank income accounts (including waivers). Cash withdrawals, Payments and Receipts 9. Ensure proper procedures are observed in paying cheques over the counter e.g. verify identity of payee and ensure confirmation where payee is not an account holder, verify available account balances, signatures and mandates. 10. Ensure the instrument is properly drawn i.e. pay per vested authority & confirm cash paid and record the denomination at the back of the instrument. 11. Ensure correctness of account details and amounts when receiving cash i.e. by verifying the breakdown on the original and duplicate deposit/change slip for completeness. Security, Housekeeping & Audit 12. Ensure all equipment under their care is in proper working conditions at all times. 13. Provide information of audit purposes and respond to audit queries thereon. 14. Optimum utilization of Branch resources and maintenance of clean-desk policy at all times.


- at -


  • Dependable and truthful.
  • Ability to keep calm under pressure
  • Self-starter and highly disciplined
  • Having the ability to work accurately
  • Having the ability to work accurately
  • Relationship management and Excellent negotiating skills
  • Comprehensive understanding of client confidentiality


English fluentfluent
Luganda Fluentfluent
Runyankore fluentfluent


Orikiriza Adah

Imperial Bank (U) Ltd

Supervisor & Operations In charge


Muhairwe Moses

Ministry of internal affairs

Immigration officer


  • Banking
  • Updated 5 years ago

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