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MUKISA

GRACE
Logo

Customer Sales Representative

Phone Number: 0790790282 / 0779343137
Date of Birth: 01/02/1988
Gender: female
Marital Status: Single
Salary Expectation: 900000
Driving Permit: No
Personal Statement:

Iam a motivated and creative person with good analytical, interpersonal and communication skills. Iam a resulted oriented person with good team work and good leadership that will enable me to achieve the goals of the Organisation

Education

3 Years

Bachelor of Information Technology at Makerere University

Second class upper

2 Years

U.A.C.E at St Mary’s SS Kitende

24 points

4 Years

U.C.E at St Mary’s SS Kitende

First division

Experience

18April 2016-Present

Customer Sales Representative at Africell Uganda

• Selling the Company products and services. • Resolving customer queries and complaints • Promote and maintain a high quality, professional, service oriented company’s image among users.

10th November 2015-17th April 2016

Contact Centre Executive at Africell Uganda

• Resolve Customer queries and update Customer on Product and services and take ownership of any issue raised until resolution is achieved: • Achieve productivity performance standards set by the company: • Take care of company equipment and tools: • Continually identify better ways of work and share this with the team and management as appropriate. • Promote and maintain a high quality, professional, service oriented company’s image among users

1st October 2014 -30th March 2015

Approval and Citizenship Verification Operator at Ministry of Internal Affairs under the National Security Information System (ID Project

• Verifying citizenship of applicants • Checking correctness of data captured • Authenticating and authorizing data

14th April-11thAugust2014

Enrolment Officer at Ministry of Internal Affairs under the National Security Information System (ID Project

• Entering individual data accurately. • Making sure all records are saved. • Retrieving the required forms from the system. • Verifying the data in the system for final review. • Ensuring captured biometrics of individuals is accurate . • Guiding the applicant to complete individual forms,

Skills

  • Communication. Ability to Work Under Pressure. Decision Making. Time Management. Self-motivation. Conflict Resolution. Leadership. Adaptability.

Languages

LanguageSpokenWritten
English very fluentvery fluent
luganda fluentintermediate
Rutooro fluentintermediate
Runyankole intermediateintermediate

References

Amako Asenga

Africell Uganda

Regional Retail Supervisor

0790790655

amako.asega@africell.ug, asega14@yahoo.com

Dichiru Safia

Pride Microfinance Limited

Credit Supervisor

075888904

sdichiru@pridemicrofinance.co.ug

  • Administration, Customer Service, Data Entry and Management
  • Updated 2 years ago

To contact this candidate email mukisa176@gmail.com

Contact using webmail: Gmail / AOL / Yahoo / Outlook