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Mukonyezi

Gordon
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Self Employed

Phone Number: 0775 489040
Date of Birth: 24/08/1986
Gender: male
Marital Status: Single
Salary Expectation: 1000000
Driving Permit: No
Personal Statement:

I am a conscientious person, with extensive experience in the fields of customer service and sales and marketing. I have assumed the roles of Customer service assistant, sales representative and customer service advisor and currently seeking a new position to expand my professional horizons.
A highly organised and efficient individual, whose thorough and precise approach to projects has yielded excellent results. Recent achievements with my former employer include the implementation of an innovative new filing system.

Education

2008 - 2010

Diploma in Procurement and supply chain management at Makerere University Business Schoo

Diploma in Procurement and supply chain management

2006 - 2007

Uganda advanced certificate of education at Kasese High School

Uganda advanced certificate of education

2001 - 2004

Uganda certificate of education at Bwera Secondary School

Uganda certificate of education

1994 - 2000

PLE at Hamukungu Primary School

PLE

Experience

four (4) years

Customer service advisor at Hima Cement ltd

 Daily sales order processing  Presenting a professional and friendly first impression of the firm to all customers and visitors  Managing incoming customer phone calls and emails  Cold calling all customers within my portfolio at least once a week by 10AM and at least 20% of the customers should be called daily  Receiving customer complaints and lodging them in the customer relations management (CRM)  Sending account statements to customers every Monday and upon request  Circulating sales reports to all the stake holders (i.e. Daily sales reports, shift loading reports)  Organising stationery orders and liaising with stores to meet departmental requests  Also assumed the role of customer service centre, section fist aider.

Skills

  • 40 words per minute typing
  • Proficiency in all areas of
  • Proficiency in all areas of Microsoft Office, including Access, Excel, Word and PowerPoint
  • Excellent communication skills, both written and verbal
  • Ability to bond with and work in a team
  • Leadership skills
  • Customer service orientation
  • Data collection and ordering skills
  • Problem solving
  • Fully qualified first-aider
  • Adaptability

Languages

LanguageSpokenWritten
English FluentFluent
Luganda FluentFair
Rusongora nativeFluent
Rutooro AdvancedAdvanced
Runyoro Fluentgood
Runyankore Fluentgood
Lukonjo AdvancedFair
Swahili GoodFair
Kinyarwanda FairFair

References

Joseph Kaganda

Lafarge Uganda

Depot Supervisor

0782386992

oseph.kaganda@lafarge.com

Godfrey Tumuhimbise

Equity Bank

Loans Manager

0782554336

godfrey.tumuhimbise@equitybank.co.ug

Jane Kabatesi

Lafarge Uganda

Logistics Assistant

0772914025

jane.kabatesi@lafarge.com

Deo Kaseese

Lafarge Uganda

Logistics manager

0772962130

deo.kaseese@lafarge.com

Laurent Ndushabandi

Transafrica Continer Transport Ltd (TACT)

C.E.O

+250788300756

ndushabande4@hotmail.com

  • Customer Service, Human Resource, Procurement and Logistics
  • Updated 5 years ago

To contact this candidate email man22052@gmail.com

Contact using webmail: Gmail / AOL / Yahoo / Outlook