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muwonge

peter
Logo

technician

Phone Number: 0774439581
Date of Birth: 16/04/1995
Gender: male
Marital Status: Single
Salary Expectation: 400,000
Driving Permit: No
Personal Statement:

A self-motivated individual with a great ideal of transferable skills, an innovative thinker with the confidence to challenge the status quo, comfortable working ender with minimum supervision and using own initiative to set goals and make decisions. Working independently. Ability to multi-task and a dynamic team player. With the ability to work effectively with colleagues and to build productive working relations. Experience with IT core basics.

Education

oct 2018- march 2019

CCNA ( Cisco Certified Network Associate) at Makerere university

CCNA certificate

2016-2018

Diploma in telecommunication engineering at Kampala International University Kansanga Ggaba Road

university transcript

2014-2015

Uganda Advanced Certificate Of Education (UACE) at Merryland High School Entebbe

Uganda Advanced Certificate Of Education (UACE)

2010-2013

Uganda Certificate Of Education (UCE) at Royal Giant High School Mityana

Uganda Certificate Of Education (UCE)

Experience

2017 june-july

Customer Service Manager at i-telkom

● Customer Service Department ● service monitoring of the nodes ( BTS ) ● equipment installation ( Antennas, access points)

2018 27TH JUNE –2ND AUGUST-

Customer Service Representative at ROKE TELKOM

● Provide service to customers via telephone and email in the NOC ● Respond to all inquiries within 24 hours in the NOC centre ● Remotely troubleshooted clients of wireless and fiber communication ● Successfully reorganized call escalation protocol ● Installed and configured clients wireless equipment with the FIELD team. ● Configured Cisco switches and routers and performed all protocols concerned with switching and routing in INOC.

1st November- up to-date

FIELD ENGINEER E-TEL at Emerald telecom (E-TEL)

● Assemble FR (FACIAL RECOGNITION) Cameras, ANPR ( Automatic Number plate recognition) cameras, Surveillance cameras. ● All cable termination, rack installation, router installation ● Excavation of land and cable or conduit routing

Skills

  • -Networking (both working with and configuration of Cisco devices) ,
  • working with servers,
  • hardware maintenance
  • software installation
  • ● communication skills (verbal, written and gesture),
  • ● mobilization skill
  • ● good interpersonal relation skill
  • ● presentation skills

Languages

LanguageSpokenWritten
Fluent in English GOODGOOD
Luganda GOODGOOD
kinyankole goodintermediate

References

1) King Desmond

Roke Telkom

Network Engineer

0702980408

v

2) Mr. Peter Ssewanyana

Roke Telkom

Head NOC Engineer

0700 728806

v

3) Mr. Dickson

I Telkom company

Manager I Telkom company

0772571312

v

4) Mr. Mutungi Ian

Cardinal Technology

Professional Programmer Web Manager Cardinal Technology

0705071249

v

  • Customer Service, Data Entry and Management, Information Technology, Receptionist, Telecom Engineering
  • Updated 2 years ago

To contact this candidate email muwongepeter11@gmail.com

Contact using webmail: Gmail / AOL / Yahoo / Outlook