Customs relations officer
I am a self-reliant and enthusiastic professional with 2 years of experience in the field of customer service. In-depth knowledge of customer service protocols and practices. Well-versed in providing assistance to clients in various aspects and troubleshooting arising problems. Specializes in delivering online support to the clients in a professional and organized manner owing to strong business background. Determined to utilize and implement transferable skills and knowledge for working efficiently towards productivity
Education
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2010-2013
Bachelors’ Degree in Business Administration. at Makerere University Business School (MUBS)
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Honours Degree
Experience
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Jan 2012 – 2014
Customer care relations officer at Gulf Badr Group of Companies
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• Liaising directly with clients as well as suppliers. • Processing sales invoicing in accordance with established procedures and standards. • Receiving supplier purchase invoices ensuring they are correct and passed to appropriate department for processing. • Maintaining and file all records in accordance with company procedure. • Assisting the sales team with quotations and client/product knowledge. • Working in conjunction with the Customer Services Team Leader, which may require you to produce reports and statistics for meetings
Skills
- Computer skills
- Good customer care skills
- Good leadership skills
- • Excellent communication skills
- Interpersonal skills
- Analytical skills
- Result oriented
Languages
| Language | Spoken | Written |
|---|---|---|
| English | Lugisu | English |
References
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Immaculate Wanyenze
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Uganda Revenue Authority
Supervisor Media Management
0773035640
iwanyetse@ura.go.ug
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Wilfred Wangwe
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Gulf Badr Group
Logistics Manager
0772543726
wwangwe2000@yahoo.com
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Paul Senyange
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NITA-U
Projects Manager
0782192188
senypaul@yahoo.com
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Julius Masera
-
Petroleum Authority
Petroleum officer
0782082436
maseraj@gmail.com
To contact this candidate email muyama17@gmail.com
