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NANKYA

SHELLAH
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Branch supervisor

Phone Number: 256779891123
Date of Birth: 23/11/1991
Gender: female
Marital Status: Single
Salary Expectation: 1,700,000-2,000,000
Driving Permit: Yes
Personal Statement:

To serve and continuously expand my skills and knowledge through training and exposure with a view to remaining relevant to deal with the ever-growing changes challenges and demands facing the community and environment in which I work.

Education

3 years

Bachelors deegre at Makerere/Amity university

BA hons

2 Years

UACE at Kyambogo College school

UACE

4 years

UCE at Kyambogo College school

UCE

Experience

september 2017 todate

Branch supervisor at Multichoice uganda limited

 Develop professional relationships with all customer contacts.  Implement all required safety programs and provide required training to employees to enhance operation and supervise efficient working of all employees.  Assist branch manager to provide optimal customer services and reconcile receipt and cash payment.  Provide optimal customer services and prepare all sales paperwork for branch within timeframe and resolve all customer inquiries associate with billing issues.  Coordinate with customers and assist to set up all equipment and monitor all stock transfer and ensure accuracy in same.  Supervise product front line and monitor all member complaints and maintain efficiency in branch office operations and manage all communication with events.  Prepare and ensure maintenance of service staff schedule and perform audit on branch activities and prepare required reports.

Jube 2016 to september 2017

Assistant finance officer at Multichoice uganda limited

 Proactively manage debt levels and debt collection on assigned accounts.  Issuing of statements to clients using established guidelines, deadlines, procedures, these include payment invoices, payment reminder letters among others.  Agree payment plans with customers and ensure that they are adhered to.  Resolution of queries to facilitate payments from customers.  Liaison and communication with internal departments as required in order to maintain an accurate position on customer accounts

Skills

  • Computer skills, people management skills

Languages

LanguageSpokenWritten
English yesyes

References

Pamela Bakkabulindi

WHO

Medical officer

256782577388

pambakka@yahoo.co.uk

  • Accounting
  • Updated 1 year ago

To contact this candidate email shillahkiwanuka2012@gmail.com

Contact using webmail: Gmail / AOL / Yahoo / Outlook