To serve and continuously expand my skills and knowledge through training and exposure with a view to remaining relevant to deal with the ever-growing changes challenges and demands facing the community and environment in which I work.
Bachelors deegre at Makerere/Amity university
UACE at Kyambogo College school
UCE at Kyambogo College school
september 2017 todate
Branch supervisor at Multichoice uganda limited
Develop professional relationships with all customer contacts. Implement all required safety programs and provide required training to employees to enhance operation and supervise efficient working of all employees. Assist branch manager to provide optimal customer services and reconcile receipt and cash payment. Provide optimal customer services and prepare all sales paperwork for branch within timeframe and resolve all customer inquiries associate with billing issues. Coordinate with customers and assist to set up all equipment and monitor all stock transfer and ensure accuracy in same. Supervise product front line and monitor all member complaints and maintain efficiency in branch office operations and manage all communication with events. Prepare and ensure maintenance of service staff schedule and perform audit on branch activities and prepare required reports.
Jube 2016 to september 2017
Assistant finance officer at Multichoice uganda limited
Proactively manage debt levels and debt collection on assigned accounts. Issuing of statements to clients using established guidelines, deadlines, procedures, these include payment invoices, payment reminder letters among others. Agree payment plans with customers and ensure that they are adhered to. Resolution of queries to facilitate payments from customers. Liaison and communication with internal departments as required in order to maintain an accurate position on customer accounts
- Computer skills, people management skills