None
I am dependable, result oriented and analytical professional with vast experience in the field of customer care. Excellent communication, interpersonal and presentation skills .Computer literate. Can do extremely well in fast paced environments as well as motivating others. Committed to excellence. Works well as a part of team as well as independent.
Education
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2004-2007
Degree in urban planning at Makerere University
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Degree in urban planning
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2002-2003
Uganda Advanced Certificate of Education at Seeta High School
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Uganda Advanced Certificate of Education
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1998-2001
Uganda Certificate of Education at St. Balikuddembe s.s.s, Mitala-Maria
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Uganda Certificate of Education
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1991-1997
Primary Leaving Examinations at Kitante Primary School|1991-1997
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Primary Leaving Examinations
Experience
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4 years
Customer service representative at Airtel
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To attend to all customers’ complaints as raised from front lines within the stated Service Level Agreements
Skills
- Computer literate
- Team player
- Strong customer focus
- Multi tasking
Languages
| Language | Spoken | Written |
|---|---|---|
| English | Very good | Very good |
| Luganda | Very good | Very good |
References
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Kalema David
-
Hope and Beyond Uganda
Director
0702481003
kalemdav@yahoo.com
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Birungi Jackie
-
Ison BPO Uganda
Back office (service recovery) manager
0752600286
jackline.mafigiri@isonbpo.com
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Kagoro Robert
-
Romi Enterprises
Director
0772403212
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To contact this candidate email jyoleah@gmail.com
