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NYANJURA

RACHEAL
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CLIENT SERVICE OFFICER

Phone Number: +256758341806
Date of Birth: 29/03/2019
Gender: female
Marital Status: Single
Salary Expectation: 3M NEGOTIABLE
Driving Permit: No
Personal Statement:

Enthusiastic marketing and account management professional with creative ideas to ensure customer value. Self- disciplined with the ability to work under pressure and multi-task simultaneously in conflict of tasks history of achieving set targets. A very good team player with a view of attaining organizational goals, understand and learn from others.

Education

2YEARS

Master’s in Business Administration Master’s in Business Administration at Uganda Management Institute (UMI)

CERTFICATE FOR MBA

Experience

2YEARS & 4MONTHS

Client Services Officer at Graphic Systems (U) Ltd

• Handle company’s portfolio of 20 corporate customers on a daily basis in terms of serving their printing and branding needs. • Identify current and future needs of the customers and draft proposals through working with designers and production team to develop appropriate packages for them. • Identify new markets or customers for the company products. • Make weekly customer management or sales reports to share with marketing manager. • Present client complaints to marketing manager and ensure these issues are solved. • Bidding for printing and branding jobs from my clientele. • Follow-up on jobs in-house till their complete and delivered to the client.

Skills

  • • Interpersonal skills • Generating leads • Customer care skills • Networking • Persuasive and negotiation skills • Research and analysis • Online marketing • Detail- oriented • Problem solving • Crisis Management - Computer skills - Team work k

Languages

LanguageSpokenWritten
ENGLISH yesyes
Luganda yesyes
Runyoro yesno

References

1) Mrs. Nakasaka Margrate

Uganda Management institute (UMI)

Accountant

+256772658071 / +256701658071

mnakasaka@umi.ac.ug

3) Mr. Walama Henry

Milvik (U) Ltd BIMA

Head Customer Care

+256705 963665

henry.walama@bima.co.ug

2) Mrs. Mugizi Sylvia

Graphic Systems (U) Ltd

Marketing Manager

+256774575145

smugizi@graphicsystems-ea.com.ac.ug

  • Business Development, Sales and Marketing
  • Updated 1 year ago

To contact this candidate email racheal.nyanjura4@gmail.com

Contact using webmail: Gmail / AOL / Yahoo / Outlook